ShadowLock

ShadowLock is a shadow AI detection and governance platform built specifically for MSPs and IT teams who need real-time visibility and control over how employees use AI tools, before sensitive data leaves the endpoint. It solves the growing problem of unapproved AI usage in the workplace, where employees submit customer records, credentials, and confidential documents into public AI tools, leaving organizations exposed to legal, compliance, and liability risks. ShadowLock covers the blind spots that traditional managed-device controls miss, including browser extensions, desktop AI apps, local LLMs like Ollama, and personal accounts. The platform operates through three integrated layers: a Windows endpoint agent that deploys silently via existing RMM tools, a browser extension that intercepts and classifies risky pastes to AI sites, and a multi-tenant dashboard that lets you audit or block each control with audit-ready reports. Built for speed and efficiency, ShadowLock delivers full coverage without enterprise-level deployment complexity or dedicated security engineering. It is private by design with no keystroke logging and zero content transmission, ensuring compliance while giving MSPs the power to govern AI across every client from one centralized place. With support for over 100 AI tools, services, and desktop apps, ShadowLock is the fastest way to close the gap between endpoint scope and AI governance.

Browser Enforcement Extension

The browser extension automatically self-configures once the endpoint agent is installed, intercepting pastes, file uploads, and sensitive data typed directly into prompts across AI tools like ChatGPT, Claude, and Gemini. It enforces data-sharing opt-outs on each AI tool and applies your organization's specific policies with clear user-facing messages, all without requiring employees to take any action. This feature runs on Chrome, Edge, Brave, and Firefox, covering the most common attack surfaces for data exfiltration through public AI chatbots.

Windows Endpoint Agent

Deploy the agent silently to Windows endpoints using your existing RMM tool, with zero user interaction required. The agent monitors all AI activity in real time, scans for installed browser extensions, detects local AI applications like Ollama and LM Studio, and locks down the AI features built into browsers. It provides the foundational visibility layer that makes all other controls effective, and because it deploys through your current workflow, setup takes minutes instead of days.

Multi-Tenant Governance Dashboard

Manage shadow AI controls across every client from a single, unified dashboard. The multi-tenant interface lets you audit AI usage, block specific tools or categories, and generate audit-ready compliance reports in seconds. You can see exactly which tools each employee is using, what data is being submitted, and whether policies are being enforced, all without logging into separate systems or managing individual client configurations.

Microsoft 365 AI App Scanner

The M365 scanner connects directly to each customer's Microsoft 365 tenant to detect AI app integrations that employees have activated without security review. This catches embedded SaaS AI features like Copilot and AI writing tools inside approved applications, which often bypass browser-based controls entirely. The scanner provides complete visibility into AI usage that happens outside the browser, closing a major blind spot in traditional endpoint security approaches.

HIPAA Compliance for Healthcare Organizations

Healthcare providers and their MSPs can use ShadowLock to prevent patient data from being pasted into public AI tools without a Business Associate Agreement in place. The browser extension intercepts ePHI content before it leaves the endpoint, while the dashboard provides audit trails that prove compliance during HIPAA audits. This eliminates the risk of HIPAA exposure from employees using ChatGPT or Claude for clinical documentation or patient communication tasks.

MSP Multi-Client AI Governance

MSPs managing IT for dozens or hundreds of clients can deploy ShadowLock across all endpoints from a single RMM integration, then govern AI usage for each client independently through the multi-tenant dashboard. This eliminates the need for separate security tools per client and provides a unified view of AI risk across the entire managed base. Audit-ready reports can be generated per client for compliance reviews and insurance requirements.

Preventing IP and Trade Secret Leakage

Organizations handling proprietary source code, contracts, or product plans can use ShadowLock to block submissions to AI coding assistants like GitHub Copilot and Cursor, as well as public chatbots. The agent detects desktop AI apps that have broad file access, while the browser extension intercepts code and document pastes. This protects trade secrets from being submitted to public AI models where they could weaken legal protections.

Incident Response and Forensic Investigation

When an AI-related data breach is suspected, ShadowLock provides the forensic visibility needed to determine which tool was used, which account was involved, and what data was submitted. Without this prior visibility, organizations cannot answer these critical questions, breaking triage, notification, and defensibility. The audit-ready reports provide a complete timeline of AI interactions for legal and compliance teams.

How does ShadowLock deploy across multiple client endpoints?

ShadowLock deploys silently via your existing RMM tool with zero user interaction required. The Windows agent installs in minutes, automatically configures the browser extension, and begins monitoring AI activity immediately. There is no need for dedicated security engineering or complex deployment scripts, making it fast and efficient for MSPs managing hundreds or thousands of endpoints.

Does ShadowLock log keystrokes or transmit sensitive content?

No. ShadowLock is private by design with no keystroke logging and zero content transmission. The platform intercepts and classifies risky pastes to AI sites locally on the endpoint, then sends only metadata about the interaction to the dashboard. Your sensitive data never leaves the endpoint, ensuring compliance with privacy regulations while still providing full visibility into AI usage.

What AI tools and applications does ShadowLock detect and govern?

ShadowLock supports over 100 AI tools, services, and desktop apps, and the list is growing. This includes public AI chatbots like ChatGPT, Claude, and Gemini, AI browser extensions like sidebar assistants and email rewriters, desktop AI apps like Claude Desktop and Ollama, AI coding assistants like GitHub Copilot and Cursor, and meeting transcription AI like Otter.ai and Fireflies. The platform continuously updates its detection capabilities.

Can ShadowLock block AI usage entirely or just monitor it?

ShadowLock gives you both options. You can configure policies to block specific AI tools or categories entirely, or you can allow usage with monitoring and data interception controls. The browser extension enforces data-sharing opt-outs and applies your policies with clear user-facing messages, while the agent can block desktop AI apps from running. The multi-tenant dashboard lets you adjust these controls per client or per user group.