Patrivox vs Quitlo

Automation: Drop it, Done

Drag and drop hundreds of PDFs at once. Within minutes, Mistral AI reads every page, performs advanced OCR, and automatically extracts entities (names, places, dates). Your entire collection is indexed and made searchable with zero manual entry or complex configuration required. It's bulk import and instant analysis.

Intelligent Search & AI Chat

Find any word in less than a second with robust, typo-tolerant full-text search. Filter results by date, author, or document type. Go beyond keywords and ask complex questions in natural language. The AI provides concise answers, directly citing the source documents for complete transparency and trust.

Constellation Knowledge Graph

Visualize the hidden connections within your archives. The platform automatically builds an interactive graph linking every identified person, place, and organization. Navigate from node to node to discover relationships and contextual links between documents that were previously impossible to see at a glance.

Sovereign European Hosting

Your data's security and compliance are paramount. Patrivox is 100% hosted in Europe and built as GDPR-native from the ground up. It includes features like audit logs and provides the assurance that sensitive archival material remains under strict European data protection standards.

Adaptive AI Voice Conversations

Quitlo's core feature is its AI that conducts real, two-minute voice conversations with customers. Unlike a static form, this AI engages in a genuine dialogue, asking intelligent follow-up questions based on the customer's initial response. This adaptive conversation uncovers the full context and nuanced reasons behind a churn signal, turning a one-word answer into a complete story with actionable insights.

Automated Signal Detection & Triggering

The platform automatically monitors your customer data to detect key churn signals in real-time. It triggers an AI conversation when a customer cancels, submits a low satisfaction score, has a payment fail, goes silent after onboarding, or reaches a win-back milestone. This ensures no critical moment for understanding churn is missed, moving you from reactive to proactive instantly.

Structured, Actionable Intelligence Delivery

Within minutes of a conversation, Quitlo synthesizes the dialogue into a structured summary delivered directly to tools like Slack or Jira. This summary clearly outlines the churn reason, customer sentiment, any competitor mentions, a quantified save opportunity, and a suggested next step. It transforms raw conversation into immediate, prioritized action for your team.

Five Integrated Churn Intelligence Entry Points

Quitlo deploys its same powerful AI conversation engine across five critical customer lifecycle moments: Cancel Flows, Surveys (NPS/CSAT), Payment Recovery, Post-Onboarding Check-Ins, and Win-Back campaigns. This provides a unified layer of intelligence across every point where a customer might disengage, ensuring consistent, deep understanding.

Municipal Archives

Digitize and showcase city deliberations, historical registers, and official correspondence. Transform public records from dusty files into a searchable public resource, enabling citizens and researchers to find information in seconds instead of days.

Historical Societies & Associations

Make your bulletins, yearbooks, and documentary collections fully explorable. Empower volunteers and members by eliminating manual indexing, allowing them to focus on research and storytelling using the AI-identified connections and instant search.

Heritage Libraries & Special Collections

Open your unique and fragile collections to a wider audience without risking the physical documents. Researchers can perform deep, semantic searches across thousands of pages online, discovering relevant materials through the AI chat and knowledge graph.

Dioceses & Parish Archives

Preserve and index precious parish registers, ecclesiastical letters, and historical documents. Create a secure, organized, and easily navigable digital archive that protects original materials while making genealogical and historical research effortless.

Replacing Ineffective Exit Surveys

B2B SaaS teams using tools like Delighted, Retently, or Survicate get shallow scores and dropdown reasons. Quitlo replaces these by triggering an AI voice conversation after a low score or cancellation, uncovering the "why" behind the number. This turns generic feedback into specific, actionable intelligence for product and customer success teams.

Recovering At-Risk Customers During Cancellation

When a customer hits cancel, Quitlo's smart cancel widget can initiate an optional AI voice call. This real-time conversation can uncover issues like budget constraints or feature gaps, often revealing immediate save opportunities—such as offering team-level pricing—that a static form would never capture, recovering revenue on the spot.

Understanding and Acting on Payment Failures

Instead of just sending automated dunning emails, Quitlo engages customers whose payments have failed with a compassionate AI conversation. This quickly determines if the issue is a simple card update, a budget decision, or a intent to churn, allowing finance and CS teams to prioritize and personalize their recovery efforts effectively.

Conducting Proactive Post-Churn Win-Back Campaigns

Quitlo automates win-back campaigns by initiating AI conversations with customers who churned 90 days prior. This proactive outreach gathers intelligence on why they left and what might bring them back, providing a second chance to recover lost revenue and invaluable feedback to prevent future churn of a similar nature.

Patrivox offers simple, transparent pricing with a free tier to start. All plans include unlimited reader accounts and are hosted in Europe.

Découverte (Free Trial): 100 trial pages, 200 MB storage, 50 AI queries/month, 1 administrator.
Starter (€29/month): For small projects. 1,000 pages, 2 GB storage, 150 AI queries/month, 2 administrators.
Essentiel (€129/month): Popular plan. 5,000 pages, 10 GB storage, 1,000 AI queries/month, 3 administrators, priority support.
Association (€299/month): For large archives. 15,000 pages, 25 GB storage, 3,000 AI queries/month, 3 administrators.

Quitlo offers plans starting at $99 per month. For teams transitioning from Delighted, which is shutting down, Quitlo is offering a special promotion: it replaces everything Delighted did, plus adds AI voice follow-up capabilities, and is free for the first 3 months. You can start with a Free Churn Audit to see the platform in action.

Patrivox is a lightning-fast European SaaS platform that transforms static archives into dynamic, searchable knowledge in minutes. It is designed for heritage institutions, municipal archives, historical societies, parishes, and any organization sitting on vast collections of scanned PDFs. Users simply drag and drop their documents, and Patrivox's AI, powered by Mistral AI, instantly goes to work. It performs next-generation OCR to extract every word, then automatically identifies and links key entities like people, places, and organizations within an interactive knowledge graph. The core value is unprecedented speed and efficiency: gone are the days of manual indexing and hours of fruitless searching. With Patrivox, you gain instant, typo-tolerant full-text search and the ability to ask questions in plain language, receiving AI-generated answers with direct citations. It makes inaccessible knowledge instantly accessible, shareable, and ready for research, all while ensuring data sovereignty with 100% European hosting and GDPR-native compliance.

Quitlo is the first Churn Intelligence Platform built exclusively for B2B SaaS companies. It solves the critical problem of low-quality churn data. Traditional exit surveys and cancel forms fail, delivering response rates as low as 8% and useless one-word answers like "pricing." This leaves teams guessing and losing revenue they could have saved. Quitlo replaces these static methods with adaptive, empathetic AI conversations—via both voice and text—that engage customers at key moments across their lifecycle. The platform automatically detects critical signals like a cancellation, a low NPS score, or a failed payment, and initiates a genuine two-minute dialogue. Its AI asks intelligent, contextual follow-up questions to uncover the complete, nuanced story behind the churn signal. Within minutes, a structured, actionable summary is delivered directly to tools like Slack or Jira, highlighting the exact churn reason, customer sentiment, competitor mentions, and clear save opportunities. For teams tired of losing customers they don't understand, Quitlo transforms a single, vague data point into a concrete retention strategy, helping you save revenue and learn what's truly driving customer decisions.

How quickly does Patrivox process documents?

Extremely fast. From the moment you drop your PDFs, the AI begins processing immediately. You can have a fully searchable knowledge base with entities identified and linked in a matter of minutes, not hours or days.

Is my data secure and private with Patrivox?

Absolutely. Patrivox prioritizes sovereignty. All data is processed and stored 100% within the European Union on secure servers. The platform is GDPR-native by design, ensuring full compliance with Europe's strict data protection regulations.

What is an AI query?

An AI query is counted each time you use the natural language chat feature to ask a question about your documents. Standard full-text searches and browsing the knowledge graph do not consume AI query credits.

Can I collaborate with my team on Patrivox?

Yes. All plans include unlimited "reader" accounts for viewing and searching. Paid plans include multiple administrator seats, allowing several team members to manage the archive, upload documents, and configure settings collaboratively.

How is Quitlo different from traditional survey tools?

Traditional survey tools like Delighted or Survicate only tell you what happened—a low score or a dropdown reason. Quitlo tells you why it happened. It replaces passive forms with an active AI voice conversation that asks follow-up questions to get the full story, delivering context, sentiment, and save opportunities that surveys cannot.

What if a customer doesn't want to talk to an AI?

The AI voice conversation is always presented as an optional choice. Customers can choose to provide feedback via text or skip directly to canceling. The AI is designed to be empathetic and efficient, respecting the customer's time, which often leads to higher engagement rates than impersonal, multi-question forms.

How quickly do we get insights after a conversation?

Insights are delivered within minutes. Once the AI conversation concludes, a structured summary is automatically sent to your connected tools like Slack or Jira. This includes the churn reason, sentiment analysis, competitor mentions, and a recommended action, enabling your team to act on the intelligence almost immediately.

Can Quitlo integrate with our existing stack?

Yes. Quitlo is built to fit seamlessly into your existing workflow. It connects with essential tools for triggering conversations (like your billing system or CRM) and for delivering insights (like Slack, Microsoft Teams, or Jira). This ensures the intelligence flows directly to where your team already works.

Patrivox is a powerful AI-driven platform in the document management and content creation space. It specializes in transforming scanned documents and PDFs into a fully searchable digital knowledge base within minutes, using advanced OCR and entity recognition. Users often explore alternatives for various reasons. These can include budget constraints, the need for different feature sets like specific integrations, or requirements for a different deployment platform. The search for the right tool is common as organizational needs evolve. When evaluating alternatives, key considerations are processing speed and accuracy, the ability to handle your specific document types, the depth of search functionality, and how the platform scales. Security and data handling policies are also paramount for sensitive archives.

Quitlo is an AI-powered Churn Intelligence Platform for B2B SaaS. It replaces ineffective cancel forms with adaptive voice and text conversations to uncover the real reasons behind customer churn. The platform delivers structured, actionable insights directly to your team's workflow. Users may seek alternatives for various reasons, including budget constraints, a need for different integration capabilities, or a preference for a platform with a broader customer feedback focus beyond churn. Some teams might prioritize text-only interactions or require a different feature mix. When evaluating alternatives, consider the core intelligence you need. Look for solutions that move beyond simple surveys to capture rich, contextual feedback. Key factors include the method of customer engagement, depth of insight provided, speed of delivering actionable data, and seamless integration with your existing support and project management tools.