Social Intents
About Social Intents
Social Intents provides innovative live chat and AI chatbot solutions, enabling businesses to interact with customers seamlessly. With easy integration into platforms like Microsoft Teams and Slack, users can enhance their customer service, improve response times, and foster stronger relationships, ultimately boosting sales and satisfaction.
Social Intents offers a range of affordable pricing plans, including Starter at $39/month, Basic at $69/month, Pro at $99/month, and Business at $199/month, each delivering increasing features and capabilities. Users can enjoy a free 14-day trial with no contracts, ensuring flexibility and satisfaction with their selection.
Social Intents features a user-friendly interface that simplifies customer communication. Its intuitive layout allows users to navigate effortlessly between chat interactions and settings. With customizable widgets and integrations, Social Intents ensures a seamless browsing experience, making it easier for teams to manage customer inquiries efficiently.
How Social Intents works
To start using Social Intents, users register for a free trial and connect their chosen team communication platform like Microsoft Teams, Google Chat, Slack, or Zoom. They then embed the live chat code on their website and begin managing inquiries directly from their primary platform, facilitating quick and efficient customer interactions.
Key Features for Social Intents
Hybrid AI Chatbots
The hybrid AI chatbots from Social Intents allow businesses to automate customer interactions while seamlessly escalating to human agents when needed. This unique capability reduces response times, enhances customer engagement, and provides an efficient support system that improves overall customer satisfaction.
Real-time Customer Support
Social Intents enables real-time customer support directly through popular platforms like Slack and Microsoft Teams. This key feature allows teams to assist customers instantly, reducing wait times and creating a streamlined support process that enhances user experiences and drives customer loyalty.
Customizable Chat Widgets
Social Intents offers customizable chat widgets, empowering businesses to tailor their chat experience to match branding and user needs. This feature enhances user engagement, ensuring that customers receive personalized interactions, making support more relatable and improving overall customer satisfaction.
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