Ribbo

Ribbo offers AI-powered customer support chatbots tailored to business needs using custom data.
August 5, 2024
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Ribbo Website

About Ribbo

Ribbo offers businesses an AI-driven customer support solution, training chatbots with your company’s specific data and tone. Ideal for small and midsize businesses, Ribbo enhances customer interactions by effectively handling 40-70% of inquiries, ensuring service availability round-the-clock, and improving overall efficiency.

Ribbo provides a free plan for users to explore its features before committing to a paid subscription. Tiered pricing models ensure flexibility, with advanced capabilities offered at higher levels. Upgrading enhances support efficiency, enabling businesses to reduce costs and improve user satisfaction.

Ribbo features an intuitive user interface that simplifies chatbot management and integration. The seamless browsing experience, combined with easy customization options, empowers users to design chatbots that align with their brand identity, ensuring an engaging interaction for their customers.

How Ribbo works

Users interact with Ribbo by signing up and uploading relevant data—such as documentation and past chat logs—to train their customized AI chatbot. Once onboarded, they can easily fine-tune responses, monitor chat history, and adjust settings. Ribbo's user-friendly interface ensures straightforward navigation, enabling even non-technical users to deploy effective chat support solutions seamlessly.

Key Features for Ribbo

Customized AI Training

Ribbo's unique feature of customized AI training allows businesses to create tailored chatbots that resonate with their specific brand tone. By utilizing provided data, Ribbo ensures that the chatbot effectively engages customers, answering queries accurately and enhancing overall user satisfaction.

Multilingual Support

Ribbo offers multilingual support, enabling businesses to upload documents in any language and communicate with their chatbots accordingly. This feature allows companies to cater to diverse customer bases, ensuring everyone receives efficient support in their preferred language, enhancing global reach.

Handoff to Live Operator

The seamless handoff feature allows Ribbo's chatbot to transfer conversations to live operators when necessary. This ensures customers receive the best support possible, combining AI efficiency with human touch, ultimately improving customer satisfaction and experience during interactions.

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