Kastro
About Kastro
Kastro is a revolutionary AI-first customer support solution tailored for startups and indie hackers. It ingeniously integrates AI to manage conversations and automate repetitive tasks, freeing your support team to focus on intricate issues. With Kastro, you streamline operations while enhancing customer satisfaction and response efficiency.
Kastro offers flexible pricing plans designed for varied business needs, including a free tier for startups. As users upgrade, they unlock advanced features such as enhanced AI capabilities and priority support. Kastro ensures valuable support solutions are accessible, making it the ideal choice for growing businesses.
Kastro boasts a user-friendly interface designed for seamless navigation. Its intuitive layout facilitates quick access to features like AI chats and help center integration, enhancing the user experience. With Kastro, even non-tech-savvy users can efficiently manage customer support tasks effortlessly.
How Kastro works
Users start with Kastro by signing up and undergoing a straightforward onboarding process that integrates their help center and customer queries. Navigating its features is easy, with AI suggesting responses as users type. Kastro organizes conversations, handles recurrent inquiries, and enables human input for complex issues, streamlining customer support effectively.
Key Features for Kastro
AI-Enhanced Customer Support
Kastro's AI-enhanced customer support feature uniquely organizes conversations and automates responses, allowing your support team to focus on complex matters. This intelligent system significantly improves response times and customer satisfaction, ensuring that users receive timely assistance tailored to their needs.
Integrated Help Center
The integrated help center within Kastro enables customers to access relevant articles instantly. By allowing users to find answers directly during their inquiries, Kastro enhances the self-service experience, reducing support volume and empowering customers with the information they need.
Human Handoff System
Kastro's human handoff system stands out by ensuring that complex issues get the necessary attention from support staff. This feature seamlessly transitions conversations from AI to human agents, enhancing service quality and ensuring that customers receive accurate and personalized assistance when required.
