Hoory
About Hoory
Hoory is a cutting-edge customer support automation tool designed for businesses seeking efficiency and innovation. With AI-enhanced technology, Hoory offers real-time support through Omni-Channel Inboxes, helping teams respond to customer inquiries swiftly. This platform empowers organizations to improve interaction quality and streamline operations effectively.
Hoory offers flexible pricing plans, including Personal, Startup, Team, and Business tiers, each featuring discounts. Users benefit from tailored solutions like shared inboxes and multiple AI Assistants, enhancing support efficiency. With a lifetime discount of 40% for a limited time, Hoory ensures value for businesses investing in customer support automation.
Hoory provides a user-friendly interface designed for seamless navigation, ensuring a smooth onboarding experience for users. Its layout prioritizes accessibility, featuring easy-to-use tools for setting up AI Assistants and managing conversations. This intuitive design makes it simple for teams to enhance customer interactions and support capabilities effectively.
How Hoory works
Users interact with Hoory by signing up and selecting a pricing plan tailored to their needs, such as Personal or Business. After onboarding, users can easily set up their AI Assistants by choosing between Rule-Based and Knowledge-Based options. The platform guides users through designing conversation flows and integrating support channels like email and social media. Hoory learns from historical data to provide improved responses, optimizing customer support interactions while offering comprehensive analytics to measure performance.
Key Features for Hoory
Omni-Channel Support
Hoory's Omni-Channel Support feature allows businesses to manage customer interactions across various channels seamlessly. With this unique functionality, users can centralize communications via website chat, social media, and email, improving response times and enhancing overall customer satisfaction with Hoory’s efficient AI automation.
Rule-Based AI Assistant
The Rule-Based AI Assistant from Hoory enables businesses to create structured conversation flows for efficient customer interactions. By utilizing pre-defined pathways, it simplifies user engagement, ensuring consistent responses while drastically reducing response times. This feature enhances support quality and user experience, showcasing Hoory's innovative capabilities.
Knowledge-Based AI Assistant
Hoory’s Knowledge-Based AI Assistant harnesses advanced Language Model technology, providing intelligent, context-aware responses to customer inquiries. By training on product-specific information, this feature empowers businesses to deliver accurate answers rapidly, ensuring a seamless and informed customer experience that improves satisfaction and engagement.
