Deflekt.ai
About Deflekt.ai
Deflekt.ai is designed to streamline customer support by automating replies across multiple channels, including web chat, email, Slack, and Teams. Targeted at businesses looking to reduce support tickets, Deflekt.ai offers a user-friendly interface, making it easy to set up and manage automatic responses.
Deflekt.ai offers a variety of pricing plans, starting from a free trial with limited features to a monthly subscription at $17 for growing teams. Users can enjoy significant savings and flexibility, with options to upgrade to plans that allow more projects, documents, and deflections, catering to diverse support needs.
Deflekt.ai features an intuitive user interface, ensuring a seamless browsing experience. The layout is designed for easy navigation, allowing users to manage channels and content effortlessly. Unique features, such as customizable web chat widgets and comprehensive analytics, enhance usability and improve interaction quality.
How Deflekt.ai works
Users start by signing up for Deflekt.ai and setting up their account, where they can create projects and upload relevant documents. Next, they enable various communication channels where the AI can respond, such as email, web chat, Slack, or Teams. With just a few clicks, they can customize responses and monitor interactions, allowing them to focus on more complex customer inquiries as the automated system handles repetitive questions.
Key Features for Deflekt.ai
Automated Channel Replies
Deflekt.ai's automated channel replies enable businesses to minimize support tickets effortlessly. This innovative feature allows instant responses across multiple platforms, ensuring customers and team members receive timely assistance, enhancing overall satisfaction while reducing the workload on human support teams.
Customizable Chat Widget
The customizable chat widget by Deflekt.ai enhances engagement with users by allowing businesses to tailor its appearance to match their branding. This feature not only improves user experience but also facilitates seamless interaction, ensuring that customers feel connected to the brand while receiving support.
Human Support Integration
Deflekt.ai provides easy access to human support when needed, ensuring a smooth transition between automated replies and personal assistance. This seamless integration captures user information for continued conversation, allowing businesses to address specific needs without losing context or user engagement.
