Context

Context transforms knowledge bases into automated 24/7 tech support chatbots for users.
August 2, 2024
Web App
Context Website

About Context

Context streamlines tech support by converting documentation into an AI-driven chatbot. Users can import content from diverse sources, easily install bots on platforms like Slack and Discord, and enjoy 24/7 support. With insights from user queries, Context elevates customer service and enhances product documentation.

Context offers flexible pricing plans tailored to various user needs, ensuring optimal value with each subscription tier. Users can choose according to their volume of inquiries, unlocking features that streamline responses and improve customer interactions. Upgrading provides enhanced automation and support capabilities.

The user-friendly interface of Context facilitates effortless navigation and seamless browsing. With its intuitive design, users can easily manage integrations and adjust settings. Distinct features allow users to access critical information quickly, ensuring an optimal experience while engaging with the platform’s robust functionalities.

How Context works

Users of Context begin by importing their existing documentation from various sources like websites and PDFs. They then install the bot on their preferred platforms, ensuring seamless integration. Once set up, the bot provides 24/7 support, utilizing AI to respond to frequent inquiries while tracking user interactions for ongoing improvement.

Key Features for Context

GPT-4 Enabled Support

Context utilizes the advanced capabilities of GPT-4 to deliver precise responses to technical queries. This feature empowers users with accurate answers while reducing the need for human intervention, ensuring efficient 24/7 customer support that adapts to user needs and enhances overall service satisfaction.

Multi-source Integration

With Context’s multi-source integration, users can effortlessly import data from various platforms, including GitHub, wikis, and YouTube. This unique feature allows for a comprehensive knowledge base, ensuring that the chatbot provides well-rounded support while catering to diverse user inquiries across multiple channels.

Response Ranking System

The response ranking system in Context allows users to mark answers as helpful or unhelpful, fostering an environment for continuous improvement. Users can influence the bot’s learning process, ensuring it becomes more effective over time and enhancing the overall quality of customer interactions.

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